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Branch Services and Fees

All fees/service charges are subject to OB


Please find below a listing of our fees and service charges for personal accounts, business accounts, and in-branch transactions. Please note that these fees may impact your account(s).

As a special reminder, please note that many of our Bank transactions are offered free of charge or at a lower fee via our MCB Online Banking and MCB Mobile Banking Services, Bankomatiko (ATM’s) and Pagomatiko terminals.

For further questions and inquiries, please contact us at (+599 9) 466 1111 or mail us at info@mcb-bank.com

 

BRANCH FEES

Withdrawal

Charges

 

Foreign Currencies

Charges

NAf withdrawal from Current account, Savings Statement and Savings Passbook

NAf 3.71*

 

Sell Foreign Currencies

 Naf 3.71

USD withdrawal from USD
Account or EUR withdrawal from EUR Account

NAF 3.50 & 1% Exchange Commission
& License Fee and OB
(applicable for
Resident)

 

Buy Foreign Currencies

1% of the amount with a minimum of NAf 5.00

Withdrawal from MCB Group Bank account

NAf 10.00 & 1% Exchange Commission + OB (If applicable)

 

Change Foreign banknote denomination

1% of the total amount with a minimum of NAf 5.00 + OB

Encashment of checks

NAf 5.30

 

Change Transactions

 

Encashment of MCB Group checks

NAf 10.60

 

Change Local bill or coin denomination

 

         

Deposit

Charges

 

Cash Orders

Charges

On own personal Current or Savings account

NAf 2.12**

 

Special customer request for cash orders. (Fee applicable for cash orders from CPU)

NAf 159.00 (incl. OB)

On a third party Current or Savings account

NAf 5.30

 

Prepaid Card Reloading fees

Charges

For Utility payments (UTS, TDS, TRES, Flow, Curgas and Aqualectra)

NAf 5.30

 

Kompa Leon Money Card

NAf 5.30

Foreign Currency Deposit on same Foreign Currency Account

1% Exchange Commission + OB

 

USD Prepaid Card

US$ 5.30

Business (Non-Personal) customers’ deposit in NAf.

1% of the total amount deposited with a minimum of NAf. 5.00 plus OB.

 

Foreign Currency deposit on USD Prepaid Card.

USD 5.00 & 1% Exchange commission of the total deposit + OB

*The withdrawal fee is waived for Senior Citizens (60+) only when withdrawing from a Savings Statement or Savings Passbook account.
**The deposit on own account is waived for Senior Citizens (60+)

Tips:

  • Transfers and Standing Orders to own accounts and third parties’ accounts are free of charge via the MCB Online Banking and MCB Mobile Banking application.
  • Utility payments can be performed at any merchant with a Pagomatiko POS at no additional costs. A list of the Pagomatiko merchants is available here.
  • Utility payments are also possible via the MCB Online Banking and MCB Mobile Banking application at no additional cost.
  • Withdrawals can be performed at any MCB ATM’s and are more convenient.
  • Deposits can be performed at ATM’s located at our Branches and are free of charge.
  • Business (Non-Personal) customers can use our 24/7 Deposit Services which is much more economical and safe.

PREPAID CARDS (KOMPA LEON MONEYCARD, VISA MONEYCARD AND MASTERCARD PREPAID CARD)

Purchase Fees

Charges

 

Replacement Fees
(lost or stolen)

Charges

Personalized NAF Money Card 

NAf 31.80

 

Replace NAF Money Card

NAf 31.80

Personalized USD Prepaid Card

US$ 31.80

 

Replace USD Prepaid Card

US$ 31.80

         

Cash Advance Fee

Charges

 

Money Card Refund Fees
(lost, stolen or expired)

Charges

NAF Money Card

NAf 5.30

 

Refund NAF Money Card

NAf 10.60

USD Prepaid Card

USD 5.30

 

Refund USD Prepaid Card

US$ 10.60

24/7 DEPOSIT SERVICES

Disposable Night Deposit Bags

Charges

 

Deposit Hatch Keys

Charges

Per Bag

NAf 0.80

 

1st Key

Free

For 50 Bags

NAf 31.80

 

Additional keys

NAf 26.50 (per key)

For 100 Bags 

NAf 58.30

 

Replacement of lost key

NAf 26.50

         

Deposit Slips

Charges

 

 

 

1 – 5 Deposit slips

Free 

 

 

 

≥ 6 Deposit slips*

NAf 2.65 (for each additional)

 

 

 

*This fee is applicable for customers submitting more than 5 deposit slips daily.

MISCELLANEOUS

Replacement

Charges

 

Foreign Bank Inquiries
and Investigations

Charges

Lost Savings Passbook

NAf 15.90

 

Check Status, Stop Payment,
Replacement or Inquiry

US$ 21.20

ATM Card

NAf 15.90

 

Cancel Stop Payment

US$ 21.20

E-Pass

NAf 5.30