The items below are the different Questions and Answer queries on this website. To open a answer to a question, you can click on a question, and the answer to the question will open.
- Active Personal Current and/or Savings Account(s)
- Bankomatiko (ATM) Card
- Personal Computer with Internet Connection
- Current Version of Microsoft Internet Explorer or Netscape Navigator
- Balances on Current, Savings, Credit Card, Personal Loan, Personal Mortgage, and Time Accounts
- Transaction History up to six (6) months back
- Download transaction history on a PC for import into Microsoft Money or Quicken
- Verify status of individual checks
- Retrieve Last 10 Debits and Credits
- Pay Bills (make payments), Locally and Internationally, including payments to any 3rd Party
- Recharge your UTS Prepaid Phone(s) online
- Order checkbooks
- Place Stop-Payment on lost or stolen checks
- Retrieve Online Messaging from Maduro & Curiel’s Bank
MCB@Home is free of charge, with the exception of standard charges applicable to process Stop Payments, Checkbook Orders and Swift (Wire) Transfers
Go to MCB@Home's web site at MCB-Home.com Click on the register link and fill out the registration form. Upon receipt of the registration form, we will set up an MCB@Home account. A password mailer will be available for pickup, in 2 business days, at the Salina branch.
All active Personal and/or Savings accounts linked to your Bankomatiko Card can be viewed, as well as the account balances of your Credit Card(s), Personal Loan(s), Mortgage(s), Time Deposit(s), KrediFasil and Call Account(s).
Transactions submitted and processed on MCB@Home, or through other bank departments, prior to 2:00 pm on business days will show up MCB@Home after 11:00 pm that same day.
An account transfer is moving funds between the Current, Savings and/or KrediFasil Account(s) that are set up in MCB@Home. The transfer will occur in the currency of the Debit Account.
If the beneficiary’s account is at Maduro & Curiel’s Bank, the payment will be received the same business day. For beneficiaries at other local banks, it takes about 3 days for the payment to be received. Please allow an adequate amount of time for the payment to reach the beneficiary.
If the beneficiary is within the MCBGroup the same payment procedure applies as with local banks, selecting the beneficiary’s account from the Dropdown Menu on the payment page. If the beneficiary does not appear on the Dropdown Menu list, e.g. beneficiaries in the USA or Europe, payments can be executed by means of a Wire Transfer (Used for all international payments).
MCB@Home generates confirmations both at creation of the payment and at its execution.
MCBGroupDirect can be installed on either a stand-alone PC or network. On a stand-alone PC, the program can run under the following operating systems: Windows 3.11, '95, '98, 2000 and NT. On a LAN the program can be installed under Windows NT or Novell.
Anyone with an account at MCB or another local bank can be paid through MCBGroupDirect. Even if the beneficiary has an account with one of our subsidiaries at Aruba, Bonaire and St. Maarten, the payment can be done easy through MCBGroupDirect. International payments are also possible through MCBGroupDirect.
If the beneficiary has an account at MCB, the account will be credited the same day providing the bank received the transaction-file before 4.00 PM. If the beneficiary has an account with another local bank and the transaction-file was received before 4.00 PM, the transaction is received the next business day by the beneficiary bank.
Requirements to open an investment account? To establish an account with MCB requires that you have a relationship with the Netherlands Antilles or Aruba for which a banking relationship is desirable. In addition we require two bank references from reputable banks. We also need to know to source of the funds you intend to use for your account at MCB.
No we do not at this time but hope to be able to broaden our on-line offering in the future to include on-line trading and brokerage.
From 08:00 a.m. to 04:00 p.m.
18 years with parents and up to 71 years. Older persons can apply for a loan and depending on the situation will be handled case by case.
Minimum amount is Nafl.500,00 and maximum depends on each individual request and financial situation.
It depends on the type of loan.
Last salary slip, I.D. or Passport and bank account number.
It depends. If you are guaranteeing a loan for somebody else your wife/husband.
Preferable automatically.
It depends on the type of loan.
In most cases within 2 days.
You have to check with your family or friends and talk to them to see if one of them are willing to be a guarantor for your loan. He/she must have a stable job and salary. His/her payment capacity will be checked out also.
Yes you can and the business hours are from 08:00 a.m. to 4:00 p.m. Visit the Bank Directory on our website for detailed information about each Branch's opening hours.
If you have paid the loan promptly, you can come back again.
Contact the administration at 466-1817 to discuss the problem and make arrange- ments. The best thing is to always let the administration know what the problem is.
You can call or visit us at our office to apply for the additional funds. Depending on your financial situation we will supply you with the funds.
MCB will help you better understand e-commerce, explain its program, and will help you find the solution that fits your needs.
You need to open an Internet Merchant Account at a bank, and you must have access to the services of an Internet Payment Gateway that facilitates transfer of Internet credit card transactions to the traditional Point of Sale credit card authorization and settlement systems.
No, you need an Internet merchant account to process credit card transactions over the Internet. Internet transactions are classified as Electronic Commerce Transactions (ECT) and cannot be mixed with regular face-to-face credit card transactions.
Yes, merchants can use MCB's Payment Gateway Services, provided through its partnerships and alliances. MCB offers various tools such as the Quick Commerce Utility (previously known as SuperDOG), which allows merchants to commerce enable their site by pasting "buy" buttons wherever they want the buyer to click. Another tool called ShopSite, allows merchants to develop their own online store using different layouts, color schemes, and images with just an Internet browser.
The MCB Internet commerce service utilizes Secure Socket Layer (SSL) encryption to protect sensitive personal data when transmitting it over the Internet.
All credit card and sales data is maintained on secure servers, behind industrial strength communications firewalls in a professional data center.
MCB offers merchant accounts through its relation ship with First Data Merchant Services (FDMS); therefore, MCB can work with your Payment Gateway as long as it's FDMS certified.
MCB will help promote your site by placing a link to your site on its well-visited MCBPlaza virtual shopping mall. Furthermore MCB will organize promotional campaigns from time to time to help generate sales on your site.
MCB charges a discount rate, setup fee, monthly service fee and transaction fee. Different factors that determine the fees and commission are:
- Whether you want an Internet Merchant Account with or without Payment Gateway services,
- Estimated/actual Volume
- Estimated/actual average transaction amount.
MCB does not develop or host web sites. MCB only offers the tools to commerce enable your web site in order to accept credit card payments online. However, MCB can provide you with a list of developers who know the MCB solution and who can quickly commerce enable your site the tool that fits your needs.
Yes, if the corporation is properly registered at the Curacao Chamber of Commerce. The MCB Trust Company N.V. can assist you in becoming a registered offshore corporation if you are interested. Potential offshore clients are required to satisfy our "Know Your Customer" requirements, and must provide acceptable source of funds documentation. Visit our Trust Services section on our website.
MCB does not support Internet merchants who participate in the gaming, or adult entertainment industries.
MCB has a long-standing reputation in providing professional merchant service at competitive prices. You will also enjoy solid security features that protect you and your customers' data, while benefiting from the strong technical expertise of MCB and its Internet Partners. And finally, MCB will list your online store on its virtual MCBPlaza mall to help bring traffic to your site.
Prior to opening a personal account with our bank, we will require at least two reliable references.These may include acceptable bank references or employers references. In addition, we will inquire at what use the account will be put to and a valid picture ID and current address.
If the account is to be a corporate account, we will require the Articles of Incorporation of the company, a copy of its registration in the appropriate commercial Register and all the necessary corporate resolutions.
The Bank will require the Articles of Incorporation of the company, a copy of its registration in the appropriate commercial Register and all the necessary corporate resolutions. In addition, we will also require acceptable bank references on the beneficial owner of the corporation and legally valid identification documents of the beneficial owner.
